Risk and Opportunity

As you know, I’m hard at work on a book titled The Next Story: Life and Faith After the Digital Explosion. It is a book about Christian living in a digital, technological world. My deadline to hand in the manuscript is September 1 and it looks like I’m on track to hit that date.

A couple of days ago someone asked me “What’s the single biggest thing you’ve learned about technology in your studies?” That required a little bit of thought and I was kind of surprised to conclude that it’s actually something that ought to be really obvious. Yet when I understood this one simple thing, it changed the way I think about technology and the way I use it in my own life. It’s this: every technology brings with it both risk and opportunity. And this is particularly true, or particularly noticeable, when we think about intellectual technologies, those that in some way increase or supplement our mental abilities (which is pretty much what our digital technologies do). It’s obvious, right? But keeping it in mind makes all the difference.

Whether a technology introduces something radical and revolutionary or whether it simply provides a new solution to an old problem, this one thing remains true: every technology brings with it both risk and opportunity; every technology solves some problems while also introducing new ones, it opens up new opportunities even while imposing some new kinds of limitation.

Sometimes a technology can be used in two distinctly different ways and in such cases the risk and opportunity may be clear--nuclear fission powers our homes through nuclear power plants and threatens to destroy our homes through nuclear bombs. But other times a technology brings both good and bad effects at the same time and through the same use--the television brought the world into our homes which allowed important news to spread faster than ever before and allowed families to share the experience of entertainment together. But while it did these things, it advanced and fostered the understanding of news as entertainment and it added a great deal of noise and distraction to our lives; it became the dominant media in our culture. In either of these cases, technical innovation simply introduced new ways of doing old things (generating power and killing people for nuclear fission and connecting and entertaining them with the television). And in either case, innovation came with both benefit and cost.

Coupled with this truth, that every technology carries with it risk and opportunity, is a related one: we are prone to believe that new technologies offer us only good things. We find ourselves naturally drawn to the benefits but we rarely pause to consider the risks. Advertisers lure us in with a long list of benefits and claims of better lives, but they only tell us half the story. We fall into this trap for the simple reason that a technology tends to wear its benefits on its sleeve while its drawbacks are buried deep within. The opportunities show themselves immediately while the risks appear only under close scrutiny and through the slow march of time. The automobile has allowed our cities to grow, has allowed us to see the world and has allowed us to live more mobile lives. And yet the same automobile has changed family structures, has led to hour-long commutes and has left many cities choked with pollution. With the benefits there have been costs and the benefit has been far easier to see than such cost. The drawbacks have become evident only over a period of years and decades.

Watch or read an advertisement for medication and you will know that government regulations mandate that you are not told only of its benefits but that you are also warned of potential risks. You know the ads; after showing how a little pill will dramatically improve your life, you hear a fast-spoken warning about how it may have certain inconvenient and unexpected side effects--nausea, shortness of breath, dizziness and death. But our technologies offer no such warnings. The cell phone promised instant connectivity, clear signals and a measure of safety during travel, but it gave no warning about disrupting family life, about ringing at inopportune moments, about growing obsolete long before its contract was complete and, if the rumors are right, increasing the incidence of brain tumors. The Internet promised families access to a world of knowledge, it promised unparalleled communication, but the cost of addiction, of pornography, of cyber-bullying was all much more difficult to see.

And so it is with every new technology. They bring us benefits and ones that we would not want to live without. But such opportunity, clear to us from the beginning, cleverly marketed to us, is always far easier to see than the inevitable cost.

This simple truth has made quite a difference as I’ve thought about technology and as I’ve considered adding new technologies to my life and home. What I do now that I did not do with consistency in the past is examine my technologies to try to understand what risks lie buried beneath all of those obvious benefits. The manufacturer is clear to list those benefits on the packaging and in the advertising. But I have to look harder and deeper in order to find the risk. But seeing and understanding that risk has kept me from spending money and from buying things that would otherwise disrupt instead of assist.

It’s a simple truth, admittedly, but one that has helped me a lot and given me a grid through which to think in a discerning way about technology. Pause to think about your own life, and I’m sure you’ll come up with many examples of how a new device, gadget or gizmo promised all kinds of opportunity but revealed the risk and the drawbacks only after time and perhaps only after it was already too late.

Comments (9)

1
Anonymous's picture

We recently moved house and found ourselves without phone or internet for two whole weeks. It was painful, having to use the library computer, wondering if people were trying to contact me (they weren’t). But we began to appreciate the forced technology-fast (more sleep, more conversation, more book reading, more time with kids), and have decided to put the brakes on. Am hoping that we will develop and maintain some long-lasting habits.

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Anonymous's picture

The older I get, the more I lean to the side that any technology that worms its way into personal relationships is detrimental. An MRI machine is great technology for helping us stay healthy, but a cell phone causes all sorts of relational problems. Teens used to texting have seen their vocabularies diminish to just a few words. More and more people live out their personal relationships through Facebook, rather than face to face. The more a person uses the Internet, the higher that person’s likelihood for depression. “Bowling Alone” syndrome reigns (see Robert Putman’s seminal Bowling Alone: The Collapse and Revival of American Community). Nearly every small group (of any kind) that I’ve been a part of has dissolved. Perhaps tech has killed what it means to be a real society.

I also consider all the supposed time-saving technology we have today, yet how is it that people of yesteryear seemed to cram three lifetimes of worthwhile pursuits into 65 years, while we take forever to get anything done worth preserving?

Consider reading Eric Brende’s Better Off: Flipping the Switch on Technology and John Locke’s The De-Voicing of Society: Why We Don’t Talk to Each Other Anymore.

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Anonymous's picture

John Locke probably doesn’t talk to many people anymore because his plane crashed on a mysterious desert island somewhere in the Pacific…

All bad TV-related jokes aside, back in July I went on a missions trip with my church to an Indian Reservation in South Dakota. I was one of a handful from our group who had cell phone reception (thanks, Verizon), and other than tweeting occassional prayer requests/stories from my phone during the week, I was blissfully unplugged from the Interwebs, talk radio, the desert-of-the-real reality known as social media, etc etc. It was great. On my first day back in the “real world,” I read Tim’s post about his vacation to Virginia and his realization that our digital consumption is more out of a habit than anything else. And I could totally identify. It’s been a blessing to follow Tim’s thoughts on this subject as my mindset towards these same technologies are slowly changing.

A few months back, my wife and I ditched our cable TV — for budgetary purposes but also because we found that too much of our spare time was spent in front of the tube. I’ll be prayerfully considering changes to other areas in my media life. Not because digital/social technologies are intrinsically evil, but because “everything in moderation” is all the more necessary with so many technological advances capable of distracting from things that truly matter.

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Anonymous's picture

I am teaching the youth girls at our church right now and we are going through Nancy Leigh DeMoss’s book, Lies Young Women Believe and the Truth That Sets Them Free. Last night our chapter was on lies about media. She wrote it with the same conviction….there are benefits and problems. …and time management is the key. I would say it is vital that we teach especially our young people these truths. They are growing up in a very amazing culture.

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Anonymous's picture

gizmo promised all kinds of opportunity but revealed the risk and the drawbacks

So true. Unfortunately we have to learn this the hard way.

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Tim's picture

Consider reading Eric Brende's Better Off: Flipping the Switch on Technology

It’s a very good book. While not too many people would go to the extent he did (moving to Amish country) I think we can all benefit from what he learned along the way.

Perhaps tech has killed what it means to be a real society.

In some ways that is true. One challenge I’ve faced in writing this book is in proving that face-to-face contact is inherently better than any form of mediated contact. It’s something you and I know, but it’s actually quite difficult to prove in a convincing way…

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Anonymous's picture

What I do now that I did not do with consistency in the past is examine my technologies to try to understand what risks lie buried beneath all of those obvious benefits…”

We’re slow to learn, it’s true. But if we’ve come to terms with the fact that our sin will always lead to destruction, we will live more deliberately and guard ourselves in all things. It is so easy for us to be driven by a consumer mindset, which is the “American way.”

It’s only the temperate man/woman who is able to step back to gain a better vantage point, that he might act wisely, while the hardcore consumer will react blindly and lose himself in the end.

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Anonymous's picture

Randy Alcorn’s book “Money, Possessions & Eternity” had a long term influence on how I view purchases. As he suggests, I try to consider the total cost of a purchase ahead of time. Most technology comes with a long term price tag as you add more apps, more stations, purchase DVDs, etc. Even something as simple as getting a pet has long-term ramifications for stewardship … think of the lifetime cost of vet bills, food, toys, grooming and boarding! I’ve always appreciated Alcorn’s early warning to “consider the cost” ahead of time. The financial cost, as well as the social cost, should enter into our considerations.

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Anonymous's picture

Elizabeth,

Thank you! Your perspective on this topic is something I deeply needed to hear, not realizing that I needed it.