Technology

Don't Take Your iPod to Church!

Yesterday I described the book as The Perfect Technology. There was perhaps a little bit of hyperbole involved, but I think the point was well-taken. I was actually surprised to see how many people agreed with me. Maybe as Christians we are unusual in this regard; maybe Christians are, almost by definition, readers and, thus, people who will toss away their books only with great caution. This is good, I think, as Christians tend to be too pragmatic, prone to believe that any innovation that claims to make life immediately easier or more convenient (without violating any clear teaching of Scripture) must be good.

Today I want to carry on with a few more thoughts about reading in a digital world and I want to focus in on one issue in particular.

I have witnessed recently what I consider a disturbing trend—Christians coming to church armed not with a Bible but with an iPod or an iPhone or another hand held device. With many versions of the Bible available in electronic formats and with the widespread popularity of MP3 players, cell phones and other digital devices, I guess it just makes sense to some people to bring Scripture in that electronic format. Pragmatists that we are, I believe many Christians have done this without thinking at all about the implications.

I want to encourage you not to bring an electronic Bible to church. I want to encourage you today to bring to church a Bible—an old fashioned kind of Bible, with ink printed on paper and slapped between two covers made of cardboard or leather or pleather. I also want to encourage you not to get into the habit of doing your daily Bible reading using an electronic device. I think we stand to lose far more than we gain.

In the past couple of months I have spent a fair bit of time reading the works of Marshall McLuhan and Neil Postman—gurus of the technological age. I tend to prefer Postman as I find him not only more accessible but also more accurate and more realistic. McLuhan is prone to hyperbole, excessive hyperbole even, and I find that this detracts from his effectiveness as a communicator (though I know that many would disagree with me on this point).

McLuhan is undoubtedly best-known for his catchy little phrase, “the medium is the message.” It sometimes helps to emphasize that little word is as if to stress that the the medium and the message carried by that medium cannot be neatly separated. This is exactly what McLuhan emphasized time and time again—we cannot afford to fall into the trap of believing that media are neutral, simple bearers of a message. “The medium is the message.” In a classic case of McLuhian hyperbole, he would say that the content of a particular medium “has about as much importance as the stencilling on the casing of an atomic bomb.” He turns the equation right around, saying that the content is nothing, the medium is everything.

I think McLuhan makes an important point and one that we discount at our folly, though he overstates his case here and elsewhere. Still, where McLuhan is so important is in understanding that every medium carries with it a message that necessarily impacts the content. We like to think that we are smart enough, holy enough, to draw complete and utter separation between medium and content. Christians do this all the time when we assume that there is no difference between singing songs from a hymn book and singing songs via a projector and Powerpoint. We do this when we listen to sermons online instead of listening while seated in a pew. But what if we are fooling ourselves? What if the medium really does radically shape our perception, our understanding, of the content it carries? What then?

This is where Neil Postman comes in. In Technopoly Postman says that, when two technologies come into competition or conflict (two technologies such as the Bible printed on paper and the Bible on an iPod), it is more than technologies that are squaring off, but rather, entire worldviews. Every medium, he says, carries with it some kind of an ideological bias, “a predisposition to construct the world as one thing rather than another, to value one thing more than another, to amplify one sense or skill or attitude more loudly than another.” Thus, again, the method we use to convey information is inseparable from the content of that information. And even more so, every medium carries with it both content but also a worldview. When we read the Bible electronically, we read the very same words, but in a way that influences us toward a different worldview, a different way of understanding the reality of those words.

Postman also adds to this discussion a phrase that is so simple but so important: a technology does what it was created to do. Over time, a technology will play out its hand, to to speak, and it may do so in ways we would not expect. Had Gutenberg known what would happen through the invention of the printing press, do we believe that he still would have invented it? That printing press was instrumental in forever changing the Roman Catholic Church (of which he was a faithful son). How many other technologies have played out their hands in completely unexpected ways? Should we not be on our guard, then, when considering such new innovations?

So where does this leave us? It leaves us wondering what ideological bias, what predisposition, is carried in the book and in the electronic book. It causes us to wonder what skill or attitude is amplified in the book and what skill or attitude is amplified in the iPod.

But I will have to take this up in another article. Check in next week for that.

The Soul in Cyberspace: An Interview with Douglas Groothuis

In 1997, Douglas Groothuis (Professor of Philosophy at Denver Seminary) published The Soul in Cyberspace. It was, as far as I know, the first Christian book that critiqued and contemplated the darker side of computer-mediated communication. Twelve years is a long time when it comes to technology (and digital technology in particular) but I recently read this book nevertheless, and was surprised by just how relevant it is, even today. Though cyberspace has changed and evolved a great deal, almost all of Groothuis’ concerns remain and almost all have grown even more pointed as the years have gone by.

I recently conducted a short interview with him, asking him to reflect on this book, twelve years on.

*****

One of your concerns in The Soul in Cyberspace was cyberspace taking the place of real, face-to-face human contact. You wrote, for example, of those who sought in cyberspace “the emancipation from the drag of the body?” How have your thoughts on this matter developed in the past decade? Have new innovations lessened your concern? Have your concerns been proven at all wrong?

With the rise of social networking—Facebook, MySpace, Twitter, etc.—the temptation to avoid the face-to-face world has increased. There are more toys to distract one from this mode of being. I wrote of simulated worlds in The Soul in Cyberspace, but they had not reached the proportions of SimLife or SecondLife, which are entire “cultures” for the disembodied.


In your book you wrote, “The compulsive search for diversion is often an attempt to escape the wretchedness of life. We have great difficulty being quiet in our rooms. … Cyberspace may be the greatest temptation yet offered to humanity to lose its soul in diversion.” And this was written long before YouTube. Have things gotten any better in the intervening years? Have things gotten worse?

Yes, things are much worse. The diversions are accelerating at an alarming pace. Consider laptops. I recently had to ban them from my classroom at Denver Seminary because so many students were multi-tasking—shopping on line, checking email, and such like—while I was pouring out my soul lecturing. Now that they are illegal, students look at me and at each other more. Somehow, they still remember how to take notes by hand. However, one student admitted using his pocket device to look of the definition of a word I was using. If he could do that, he could also use text messaging and get diverted from the learning environment of the classroom.

Yes, some students will be responsible and only use the laptop to take notes on the template that I distribute or use them for genuine research related to the lecture. But given the pandemic mindset of multi-tasking, I cannot count on this kind of responsible behavior; so I banned them.


Like nearly anyone who writes on technology, you depended a great deal on the insights of Neil Postman and Marshall McLuhan. McLuhan died 29 years ago and Postman died 6 years ago (though his last book was written 10 years ago). Does either man have a successor? Who is advancing their insights to the digital age?

I would add Jacques Ellul to that distinguished roster. He died in the mid-1990s. I don’t discern anyone contributing that quality of insight today—offering anything very original in a constructive sense of social critique. However, Quentin Schulz has brought together many solid insights in his book, Habits of the High-Tech Heart: Living Virtuously in the Information Age.


You wrote, “The digitized word does not abide forever.” Is there a way in which the digitizing of text has undermined, or stands to undermine, the immutability of the Word of God?

Not in the metaphysical or moral sense of Scripture as divine propositional revelation. It is objectively and eternally God’s holy disclosure of convicting, saving, and sanctifying truth. However, digitizing texts can destabilize our sense our awareness of its immutability, since texts can be manipulated so easily when they are in electronic form. Even the ready availability of Scripture on line can subvert one’s consciousness that texts are part of a larger argument, system, and narrative. We are less likely to lose the context when we read Scripture in book form. Nevertheless, having the text available for “capture” does save key strokes in my own writing. But efficiency has its trade-offs and draw-backs—something Americans are always reluctant to admit (or even recognize).


A quote from your book: “The book, that stubbornly unelectric artifact of pure typography, possesses resources conducive to the flourishing of the soul. A thoughtful reading of the printed text orients one to a world of order, meaning, and the possibility of knowing truth.” Is there a way, then, in which the printed word is inherently superior to the digital word? What do we stand to lose as we transition to the digital word?

The printed word, as a unique medium, has strengths (and weaknesses) not shared by the digitized word. I appeal to McLuhan: “The medium is the message.” Or, to dilate a bit: each communications medium shapes its content distinctively and shapes the perceiver necessarily. For one thing, we lose a sense of history when we move from books to screens. Books can be old friends, both the content (which stays in our minds) and the artifacts themselves, which we treasure. For example, I would not part with my 1976 edition of Francis Schaeffer’s The God Who is There, which I read shortly after my conversion. It was that book, those ideas, that sparked my vision for Christian ministry. Moreover, I love the cover of that edition and enjoy looking over the many notations I put into the book through multiple readings. Having the same book in a digital form, while worthwhile in many ways (for example, I could capture text and put it on my blog!), would not be the same. Much would be lost.


You said “Ours is an age infatuated with, addicted to, and voraciously hungry for ever-increasing doses of information.” Is this hunger for information in some way dangerous to the soul?

Yes, since we have limited capacities for knowledge and wisdom. Knowing what matters most—truths about God, ourself, and creation—takes time and effort. Being awash in information is not the same as gaining knowledge (truth received in a rational way). Americans are usually well-informed ignoramuses. We have oceans of facts or information at hand, but little knowledge. Wisdom is the proper use of knowledge. Americans typically have no idea how to handle all the data thrown at them: the more information, the less meaning.


Instant access to all kinds of information may corrode a sense of coherence and meaning if the information is not put into an appropriate framework.” Postman makes the point that once we commit ourselves to technology, we feel that only technology can solve our problems. Has technology come up with an appropriate framework to understand and use information? Or do we need to look for solutions outside of technology?

Technology cannot explain itself sufficiently and does not attempt to do so typically. We get so immersed in the use of technology (and there are so many new gizmos to figure out) that we fail to ask questions about the meaning of technology: What does it do to our sense of self, of others, of God, of time, of death, of politics, and much more.


If our sensibilities are set by the capacities of hypertext, we may begin to relinquish our grip on the very notion of authority. Has hypertext changed the way we perceive authority? Has it changed the way we read and interact with text?

We tend to skip around instead of reading from point A to Z. This makes for superficiality and incoherence. We get a data-fix and move on. Moreover, most on-line text is surrounded by flashing, moving images that distract us from text qua text.


You wrote the book before anyone had heard of social media. Yet you said, “the notion that ‘community’ can thrive in cyberspace challenges the very meaning of community and the nature of our sociality.” You found it contradictory that the technologies that have isolated us from personal contact (radio, television, computer) could bring us into a global village of intimate connection. Have the years between then and now proven your fears correct? Has cyberspace brought us some kind of community? Or has it endangered true community?

Some technologies can further significant human encounters not available otherwise. For example, I met two wonderful young people in Hungary in 2007 at a conference. My emails, Skype (which I have only done once!), and instant messages have been meaningful because I met them face-to-face previously and because these technologies provide a kind of communication not possible otherwise. However, if these technologies did not exist, I could still write letters—which is becoming a lost art, sadly.

But overall cyberspace (and hardly anyone calls it this any more) has diminished community if one means by that embodied relationships bound by troth, friendship, citizenship, and physical proximity. People practice an “absent presence” constantly as they talk on cell phones while checking out at the supermarket or at Starbucks, as they send text messages during classes instead of attending to teachers and students, as they play video games instead of getting to know their spouses and children. One could go on.


This seems very perceptive in light of what I see on the Net today: “The soul in cyberspace may easily habituate itself to browsing, data-surfing, and skimming in exchange for analysis, reflection, and discourse.” Is there something inherent in the digital medium that leads us to browse, to skim, to reject real analysis, reflection and discourse? Is there anything we can do about it or is this just the nature of the beast?

I think I covered the problem above. What we can do about it is to create engaged classrooms, discussions, church services, and reflective reading of significant texts, especially the Bible. This means putting aside multi-tasking and immersing oneself in propositional communication of various forms. One illuminating exercise I require of my students is to abstain from one major electronic medium for ten days. This reorients their awareness and shows them the possibilities for unmediated communication—and for silence.


As I understand it, the ultimate purpose of your book was to try to understand how this medium of cyberspace shaped us, our families, our churches, our nations, our world. In the front of the book I jotted this, my one big takeaway from the book: “Christians are specially equipped to think rightly about technology.” Is this the case? What do Christians stand to lose if we do not understand the effects of technology in each of these areas? What do we stand to gain?

As recipients of salvation by God’s grace in Christ, we can gain a proper relationship to God and a proper perspective on God’s world. But this is not automatic. Sadly, for many reasons, Christians are often the least reflective people about technologies. Our populism and pragmatism get the best of us and we fail to step back and ask the more philosophical and theological questions of our technologies. Yet Christians should ask God to grant them wisdom to discern God’s kingdom purposes for technologies. If we fail to gain discernment, the result is simply worldliness: we engage technologies in ways that undermine virtue, make us less sensitive to good, evil, and God himself. These are no small perils. See Romans 12:1-2; I John 2:15-17; Hebrews 5:11-14.

A Radical Transformation

A couple of weeks ago I spoke at a Families & Technology seminar in Auburn Hills, Michigan, and enjoyed the opportunity to spend some time focusing on how technology is changing the world and perhaps even changing the Christian faith. I was surprised during my research to see just how much technology has changed, well, everything! I gave two talks and thought I’d share my introduction to these seminars. In the days to come I may spend a bit more time reflecting on technology and the Christian life. I’d love to get some thoughts from you on what topics related to technology, media and Christian living may be of interest to you.

In the meantime, here is something to get us started…

In his account of the Lewis and Clark expedition, historian Stephen Ambrose notes “A critical fact in the world of 1801 was that nothing moved faster than the speed of a horse. No human being, no manufactured item, no bushel of wheat…no letter, no information, no idea, order, or instruction of any kind moved faster. Nothing ever had moved any faster.” For all the benefits and greatness of American society it was “a society whose technology was barely advanced over that of the Greeks. The Americans of 1801 had more gadgets, better weapons, a superior knowledge of geography, and other advantages over the ancients, but they could not move goods or themselves or information by land or water any faster than had the Greeks or Romans.” Though they lived 1800 years after Jesus, they could make their way across America no faster than Jesus had made his way across ancient Palestine.

A radical transformation was afoot.

Beginning in the middle part of the 19th century the steam engine forever transformed travel. For the first time in human history, people could move faster than the horse. The “iron horse,” as the locomotive was known, began to tirelessly take people across the nation far faster than a horse could run. Even the first locomotives were capable of running at twenty or twenty five miles per hour. While the United States boasted only 40 miles of rails in 1830, just ten years later it had increased to almost 3,000 miles and, ten years after that, it was narrowing in on 10,000 miles. By the end of the century America well over 160,000 miles of rails, and this in a nation that is 3,000 miles across. Goods, people and information could now move at unprecedented speeds, but information was about to catapult further ahead.

In 1844, Samuel Morse, using a telegraph, famously sent the words, “What hath God wrought” through 37 miles of cable stretching from the Old Supreme Court Chamber in the Capitol in Washington to Mt. Clare Depot in Baltimore. As he did so, he inadvertently kicked off the Information Age. Within two decades, almost all of America was wired and cables stretched across the Atlantic ocean, linking whole continents. India was connected by 1870 and Australia by 1872. Families, friends, nations, continents were bound together in a completely new way. It changed everything.

After thousands of years of near stasis—all of human history to that point—the world very suddenly became radically smaller. Military commanders who once had to send orders by horse could now communicate instantly with troops a continent away. Local newspapers that had once written of little more than local news with occasional bits of stale national news, were able to report on international events almost as they happened. It is little wonder that Associated Press was founded just four years after Morse sent his telegram. The speed of transformation is breathtaking. In the span of a century the horse, once the mainstay of both transportation and information, was reduced to a form of entertainment. The world was never the same again.

Incredibly, I think we could safely and rationally argue that this transformation was minor compared to the digital revolution we are in the midst of today.

Escaping Anonymity

Several months ago I was asked to submit an article to Tabletalk Magazine. The editors had read an blog entry I had written dealing with the subject of accountability and asked if I’d be willing to write a condensed version and submit it for publication. I was glad to do so and the result appeared in this month’s Tabletalk. You may have read a version of this article in the past but, if you care to read it again, you can find it now in a condensed and edited edition. It goes like this:

Admiral Lord Nelson once remarked that “every sailor is a bachelor when beyond Gibraltar.” This was a statement about anonymity, a rare concept even just a few short generations ago. Nelson knew that once his sailors moved beyond the bounds of the British Empire, beyond society’s systems of morality and accountability, they underwent a transformation. Every man became a bachelor and sought only and always his own pleasure. Those who have read biographies of John Newton will see there a vivid portrayal of a man who was a gentleman at home but who was vulgar and abusive while away. Given only a measure of anonymity he became a whole new man.

In days past, anonymity was both rare and difficult. People tended to live in close-knit communities where every face was familiar and every action visible to the community. Travel was rare and the majority of people lived a whole lifetime in the same small geographic area. Os Guinness remarks that in the past “those who did right and those who did not do wrong often acted as they did because they knew they were seen by others. Their morality was accountability through visibility.” While anonymity is certainly not a new phenomenon, the degree of anonymity we can and often do enjoy in our society is unparalleled in history.

We need accountability. Left to our own devices, we will soon devise or succumb to all kinds of evil. As Christians we know that we need other believers to hold us accountable to the standards of Scripture. Passages such as Ecclesiastes 4:12 remind us that “a threefold cord is not quickly broken.” The Bible tells us that “iron sharpens iron” (Prov. 27:17) and that we are to “stir up one another to love and good works…encouraging one another” (Heb. 10:24-25). Life is far too difficult and we are far too sinful to live in solitude. We need community. We need accountability. And God has anticipated our need by giving us the local church as the primary means of this accountability.

Keep Reading at Tabletalk

Technological Transformation

In a couple of weeks I am going to travel to Five Points Community Church in Auburn Hills, Michigan, to lead a Families & Technology Seminar. I will be speaking to the adults while my buddy Matt McAlvey, Pastor of Connections and Communications (say what?) at Parkside Church in Chagrin Falls, Ohio, will be talking to the students. I have really enjoyed preparing for these talks, trying to understand and explain how technology has changed our lives and then looking at the effects of technology on family, church and Christian living. I am rapidly changing the way I view technology in general, and digital technology in particular.

The more I study, the more I see that the progress of technological transformation in the past century is nothing short of breathtaking. A little while ago I wrote just a little bit of text that has continued to be in my mind. I had just finished reading my children Little House in the Big Woods and had Laura Ingalls Wilder on my mind. You know her, I am sure. Her story highlights to me the remarkable transformation we’ve seen in the past century. Here is what I wrote:

She is one of America’s best-loved daughters. Laura Ingalls Wilder was born in 1867 in the big woods of Wisconsin. Her “Little House” series of books chronicle the life of a pioneer girl. And though we know now that much of what she wrote was semi-fictitious, at least when she describes the facts of her own life, she offers a fascinating glimpse into nineteenth century life. In one of her books she describes the long and arduous journey from Wisconsin to Walnut Grove, Minnesota and then on to Dakota Territory. This is a journey that took weeks, moving no faster than the pace of a team of plodding horses. For generations of young readers, Laura has been the very personification of pioneer life and pioneer spirit. She is the pioneer girl.

Though Laura was born a pioneer, she world she died in was vastly different.

Laura died in 1957, the same year that Russia launched a satellite (and a dog—why a dog?) into space. She died only four years before humans orbited the moon and only twelve years before Neil Armstrong set foot on the moon. 1957 marked the dawn of the Jet Age with the first flight of the Boeing 707, an aircraft that could make the journey from Wisconsin to North Dakota in less than an hour and with 150 passengers on-board. The world she was born into ceased to exist long before she died.

It is amazing to me that a person could have lived through such amazing technological transformation and upheaval, to witness the birth of technology that must have changed, quite literally, everything she did. What a remarkable time we live in!

My study continues. Incidentally, if you are interested in having me lead a similar seminar at your church, I may be booking a few dates in the fall. Feel free to shoot me an email if you are interested.

When Technology Outpaces Morality

On Wednesday I posited that endless choice brings us endless discontentment. While marketers may try to assure us that a consumer with more options is a happier consumer, evidence seems to indicate that more options mostly make us increasingly miserable. Speaking personally, I can attest that this is true. I don’t want to disparage choice as if being forced to choose is somehow wrong. But plain experience shows that infinite choice does not bring about greater happiness. If anything, the opposite is true.

I began thinking about this as I read news articles about so-called “designer babies.” An article from the BBC says, “LA Fertility Institutes run by Dr Jeff Steinberg, a pioneer of IVF in the 1970s, expects a trait-selected baby to be born next year.” Using a lab technique called preimplantation genetic diagnosis, his clinic allows parents to choose not only the sex of their child, but also physical traits such as hair color and eye color. Though in the past this technology has been used primarily to screen for inheritable genetic defects, clinics are now beginning to use it to screen for physical traits. By next year we should begin to see the first generation of customized children—children whose parents have ensured that they will be free from genetic disorders and children whose gender, hair color, eye color and even height have been carefully selected.

The ethical dilemmas here are dizzying; they are so plentiful, I hardly know where to begin.

Maybe the best place to begin is with the conscience. I believe any biblically-informed conscience (and even many consciences that know nothing of the Bible) will rebel against this. And rightly so. As Christians we know that God has given conscience as a gift; somehow he has planted within us some knowledge of his law and conscience can steer us away from violating it. And so we ought to listen to conscience. When conscience reacts as strongly as it does when it hears of designer children, we need to take heed.

But I want to look at just a couple of other implications—ones that are related to what I wrote on Wednesday.

Endless choice bring endless regret. When we have fewer options, we are able to have more confidence in the choice we eventually make. If I have only three cell phones available to me, the task of choosing just one of them is relatively straightforward. When I have three hundred phones available to me and each one can be customized with cases, colors, ringtones and nearly everything else, the choice becomes much more difficult. And after I finally make a choice, it is far more likely that I will regret my decision. This is especially so when each of these phones will soon be replaced by something even better; even the latest and greatest is on the verge of utter irrelevance and obsolescence.

How much more so when we think about our children? When we customize our children, we will think of them differently; we will have to think of them differently. Since the dawn of Creation, humans have regarded children as a surprise and mystery. Will he have mom’s hair? Will she have dad’s eyes? Will it be a boy or a girl? We have always had to leave such things in the hands of God. We may wish or hope or dream, but ultimately each child is a gift from God. This is true whether the child is mentally and physically sound with just the physical traits we had hoped for or whether the child is mentally and physically handicapped and with none of the physical traits we may have wished for. Of course genetic testing and widespread abortion have already allowed us to destroy almost every child with mental or physical handicaps. But now this technology is going further so that we are able to choose far more; at the very least we can increase the probability for one or more of the physical traits.

What would cause us to believe that the ability to choose our child’s hair color, eye color and other traits is going to make us happier with the child? Does not the very fact that we can make such choices open the possibility that we will then be able to regret the choice?

Endless customization also leads to discontent because it raises our expectations. If I go to the local car lot and buy a standard model car, my expectations of that vehicle will be far different than if I buy a heavily-customized car. I once saw a television show where a football player was buying a new car. He bought it from a dealer and immediately drove it to a shop where it was heavily customized; the after-market customization cost far more than the original value of the vehicle. And, of course, when the car was ready he looked it over with the utmost care to make sure it had been customized to his exact specifications. He would have been satisfied with nothing less. He had paid for, demanded and now expected perfection.

How could things be any different with children whose importance and impact obviously far eclipse a car? How will a parent react when her customized child turns out to be just as fussy, just as grouchy, just as sinful as any other child? Will this parent not have increased expectations of the child and potentially unrealistically high expectations?

Imagine a mother’s reaction when she pays money (lots of money!) to customize her child—perhaps she has selected a child with blond hair and blue eyes—and finds that the child actually has brown hair with green eyes. Will she demand her money back? Will she still be able to love such a child? After all, this technology offers no guarantees—she may demand a physical trait only to see the technology fail her. Can she live happily with a green-eyed child when all her friends’ children have blue? One British fertility expert warns against “turning babies into commodities that you buy off the shelf.” And this is exactly what we face—children who are commodities who can be carefully customized and personalized. Only if we buy into today’s consumerist mindset could we possibly believe that this will make us any happier or any more content. The reality, I’m convinced, will be just the opposite.

Again, I think the ethical implications go far beyond this, but these are just two implications that grow out of the consumerist mindset so prominent in our culture. Shopping for just one out of hundreds of cell phones may be relatively insignificant, but I think we can see it as just a shadow of the moral dilemmas that we are beginning to face as technology continues to far outpace morality.

Endless Choice, Endless Discontent

A couple of summers ago we were a day away from leaving for vacation when my cell phone went missing. For a few days we looked for it passively, keeping half an eye out for it as we went about our business in the house. We tried calling it to see if we could hear the ring; I guess the battery was flat. The phone didn’t show up. So for one morning we tore the house apart, looking high and low. We couldn’t find it anywhere. All we knew was that it was last seen in the hands of Michaela, who was just a year old at the time. Finally, with our vacation looming (and a vacation that would involve 2000 miles of driving) we decided we had better give it up for lost and buy a new one.

When I was in the store and looking for a phone, I was amazed at the variety available to me. There were flip phones and sliders, MP3 phones and Blackberries. There were phones with cameras and phones with video, phones with all kinds of absurd features and the low-end phones with only the bare-bones capabilities (which, these days, still seems to include a camera and a variety of ridiculous games). I eventually decided on one of the cheaper models (though it still does all kinds of things I’ll never need it to do). And then I had to choose a phone plan. There were hundreds of plans available to me—out-of-the-box plans or, of course, plans customized just to fit my needs. Far too many, really. Each looked pretty good until I looked to the small print. One plan gave all kinds of free minutes, but only to other callers using the same network. Another provided lots of airtime but charged ugly fees for call display and call answer. And on and on. After a good hour of work I finally left the store with my new phone. I was far from certain that I had chosen the best one or the right one, but after a while I just had to choose and get out of there.

We live in a world of almost infinite choice. It wasn’t always this way, of course. Even just a few generations ago people made do with far less to choose from. But today we demand and expect that we will be able to choose from among hundreds of options. A short time ago someone sent me a short outtake from the movie Borat. I haven’t seen the movie, don’t recommend the movie and hear that it is, from all accounts, not the kind of thing Christians should see. But this clip was harmless and pointed to our ridiculous demand for choice (and Sasha Cohen’s ability to draw out a joke). Standing in a supermarket with a manager, he walks slowly alongside a refrigerator, pausing at each package of cheese and asking, “What is this?” “Cheese,” says the manager. Borat moves to the next one. “And this is…?” “Cheese.” “And this?” “Cheese.” It goes on and on and on. And then, like a typewriter hitting the end of a row, he zips back to the place he started and begins in on the next row of cheese. And the whole thing starts over.

I guess the thing is that by now society has given us just about all we need to live comfortable lives. But companies have found that they can increase profit margins by leveraging us into buying things based on marginal options. These options are not necessary or even that important. Instead, they are the optional features that few of us will ever use but all of us think we might, just perhaps, need. So we buy the camera with the extra megapixels (in case we ever want to make a print the size of a house) or the extra address book storage capacity (in case we ever have that many friends to keep track of). John Naish writes “The market for most practical products is saturated. Manufacturers used to respond to this problem by competing primarily on price, but beyond a certain point that gets too painful. So they began instead to offer more options—creating whole new wants and then supplying things to meet them.” They give us more to choose from, which gives us all the rationale we need to spend more money.

A little while ago an article in the Times discussed this very thing. Though our consumeristic mindset may beg to differ, choice, is not the key to happiness.

Everywhere you turn there is a mind-boggling parade of clothes, gadgets, financial products, holidays and entertainment. Tantalised by all these buying options, we stockpile our shopping baskets, homes and lives with ever more consumer goods that we probably don’t need or even appreciate. And this isn’t good for our happiness.

The huge number of choices that assault us every day makes many of us feel inadequate and in some cases even clinically depressed,” says Professor Barry Schwartz, a psychologist from Swarthmore College in Pennsylvania and the author of The Paradox of Choice. “There is vastly too much choice in the modern world and we are paying an enormous price for it. It makes us feel helpless, mentally paralysed and profoundly dissatisfied.”

And who can claim that they haven’t felt dissatisfied after choosing from among so many options? Some time ago, with our dryer threatening to burn the house down and our washing machine refusing to spin, Aileen and I headed to the big box stores to shop for a new set. There were so many choices we didn’t know where to begin. We looked to Consumer Reports but were befuddled by the 500+ reviews of machines they list. Is the Maytag THG438447 the same as the THG438448? Is it true that 4 of the 6 brands sold at Best Buy are simply re-branded models of GE appliances? And do we really need sixteen wash settings and 247 dry settings? What’s the difference between a front-loader and a top-loader. Is there any benefit to having a glass door or does the solid door work just as well? “Professor Schwartz believes that the dogma of all Western societies - that maximising freedom and choice increases welfare-is deeply flawed. ‘It wouldn’t surprise me if eventually you’ll be able to buy a mobile phone with integral nasal-hair trimmer and creme brulee torch,’ he speculates sardonically.”

I could really use a new torch, and all the better if it integrated with my phone, my nail clippers and my iPod.

“So much choice makes decision-making increasingly complex,” says David Shanks, a psychology professor and the co-author of Straight Choices, a new book that examines how to make the best decisions when faced with a perplexing array of options. We feel bad that every time we do make a choice, it seems we are missing out on other opportunities. This makes us feel inadequate and dissatisfied with what we have chosen. Often, we feel bamboozled and just shove a familiar or prominently displayed brand into our basket. Then we feel useless because we can’t cook gourmet dinners like Jamie Oliver and don’t know what to do with any of these exotic new ingredients. So we end up buying and eating the same meals time and again.

This excess also numbs us to the heady pleasure felt by previous generations when they bought something new in an era when budgets were leaner and consumer goods in shorter supply. All we can think about now is what we still want to buy, rather than appreciating what we have.

Or perhaps instead we’re thinking about what we could have had. This new iMac I have is excellent. But maybe I should have bought the next one up—the one with the extra RAM and bigger hard drive. Or maybe I should have saved a few bucks by buying the one that is one-step down. Or…it never ends. The evidence suggests, says Professor Leppe, that we thrive when we have less choice. “Excess choice is paralysis rather than liberation.” “‘It challenges a lot of our beliefs, but it could just be that choice within constraints will make us feel a lot better,’ says Professor Schwartz. ‘We need to live in the moment, appreciate what we have and not think about all the other things that we could choose instead.’”

Even better, we need to live with an eye to the future. We can pile up all the stuff we want here on earth, but we can’t take it with us. But we could still live our lives miserable, always wondering what could have been. The endless choice we face may be the mark of our culture’s prosperity but the evidence is proving that it just makes us miserable. It seems to me that endless choice makes for endless discontent.

Stay tuned. I will continue this article on Friday (after a brief pause on Thursday to begin reading our next classic of the faith together).

Retreat!

Cell Phone Laptop

This weekend I spoke at a youth retreat in Northern Michigan. I won’t get more specific than that because, well, I can’t. I followed some vans full of teenagers from Flint and stopped where they stopped, about an hour and a half north. We settled in at this rather nice little Christian camp in what appeared to be 175 acres situated right in the middle of nowhere. It was an ideal spot for a retreat.

Almost ideal, actually. The camp was not far enough away from civilization that cell phone reception disappeared. It was weak, but it was present. And that was enough, I fear, that a lot of students were not able to retreat at all. Before we left, the youth leader asked the students if they would consider going without their phones for as much of the day as they could stand. He did not want to legislate that they had to leave their phones at home, but he did ask that they consider trying to untie themselves for at least a short while.

I must be old because I tend to use my phone as a phone (Imagine that!). Anything else I can do with it is merely supplemental; a handy bonus for desperate times. I almost never send or receive text messages and really don’t understand why I’d want to. Only on the rarest of occasions will I use it to browse the web since the access it offers is slow, tiny and restrictive. I usually just prefer to wait until I’m in front of something that can do it better. I do make the occasional exception (like the other day when Aileen and I were out and wanted to check show times at the nearby theater) but my phone is pretty much just a phone to me.

I can see, though, that for teenagers a phone is so much more. A cell phone really becomes an extension of who they are; it becomes a part of them. It is a bridge to their friends through texting or even calling, it is a bridge to the internet and a bridge to the world of social media. They can hardly separate their identity, their self-understanding, from it. And this makes me realize that for them to retreat (i.e. to go away on a youth retreat) must mean leaving the phone behind. I don’t know that today’s teens can retreat at all when the phone comes with them. After all, the whole purpose of a retreat is to get away—to get far away. When an army signals the retreat, the soldiers drop anything that holds them back, anything that weighs them down. They run for their lives. When we retreat for the good of our souls, we should be just as willing to unencumber ourselves, to leave behind whatever will weigh down our hearts and souls. A personal or youth group retreat is an opportunity to remove oneself from the usual situations, the usual contexts, and to spend time focusing on the soul. It is a time to lose some of one’s self-identity whether vocationally or as a student or in any of one’s other roles. It is almost impossible to do this, I think, when the outside world keeps beeping and buzzing and beckoning, announcing its presence. Its pull is too strong; its grip too firm.

While my cell phone does not grip me this way, I do know that other things do. One other thing does, at any rate. This weekend was not a retreat for me (or for any of the leaders up there). There was too much to do with preparing to speak six times, with trying to get to know the kids, with trying to be available to them, and so on. But if this had been a retreat for me, I can see that I would have had to leave technology behind as well. Maybe I could take my phone since it is merely a tool for me. But my computer, or at least its access to the Internet, would have to stay behind. I couldn’t properly retreat and bring the internet with me. It would be no retreat at all. My internet identity is a part of my self-identity that I’d have to leave behind if I wanted to retreat.

It is always amazing to me just how pervasive technology has become. But I’ve usually seen this by way of quantity more than quality. I’ve been amazed that I can go just about anywhere and find reception for my cell phone (and thus access to the internet) so that I almost never need to be completely unavailable to my wife should she need me (or my blog, should it need me). But rarely have I paused to consider that the pervasiveness of technology goes far deeper. It goes to my very identity so that I am something less without access the Internet. When I disconnect, a piece of me, a piece of who I am, disconnects as well. If this is true of me, who had the digital world grow up around me and who has known life without it, how much more is it true of those digital natives, the teens and kids of today who have never known anything but the digital world?

The Christian Lover II: Dispatches from the Digital Age

A couple of weeks ago I reviewed The Christian Lover by Michael Haykin, a collection of historical love letters sent from one Christian lover to another. Despite feeling like a bit of a voyeur, spying on private communications, I enjoyed reading these letters, and highly recommended the book. But it got me thinking about my relationship with my wife and whether she and I will leave behind any such tangible evidence of our love for one another. We have a few letters from our courtship days, little love notes that we’d sooner die than have anyone else read, but notes that we can’t bring ourselves to throw away. I remember my mother once saying that she and my father once exchanged such letters and we were free to read them…once she and dad were dead. But these letters I sent to Aileen were from our pre-digital days. This was before we both had email accounts. Sure I still write her cards on occasion and seek to share my heart with her on pen and paper, but more often than not, if she and I are far apart, I turn to email.

I wonder what we may be losing in a digital world. Are love letters of this kind becoming relics of an age gone by? Will tomorrow’s young lovers leave behind any “hard copy” evidence of their love? Or will it all be in bits and bytes, emails, text messages and chats? When my hard drive crashes or my cell phone gets lost, am I losing all this evidence of my love for my wife and hers for me?

Is there something inherent in putting ink to paper that makes it more valuable than perhaps communicating by putting finger to keyboard and sending off an email. I began to wonder, what might this book look like in twenty or thirty years as a generation of digital natives grows older? What might we read in The Christian Lover II: Dispatches from the Digital Age?

Well, here is a chapter sharing the letters of John and Kate MacDonald, who were missionaries to China. They are both eighteen now, and these love letters will be exchanged in just a couple of years. This is an excerpt from The Christian Lover II, to be published in 2029:

*****

Following the traditions of the time, John asked permission from Katie’s father Frank before asking Katie to marry him. He did so by text message.

John to Frank:

“I can ask Katie to marry me? I luv her”

Frank to John:

“k”

Records of text messages shows what an important occasion this was in the lives of these two lovers. Just five days later, the morning after she had accepted his invitation, John sent this to Katie:

“kate, had a great time on sat. can’t wait to see ya again soon. byeeeee! ps sorry the ring was 2 big.”

Kate’s response showed how much their relationship was built upon humor and how much joy she found in him.

“lolz! love ya lots. luv teh ring!!!!”

*****

OK, it’s a bit tongue-in-cheek, I admit. But I do wonder. In all likelihood, such communication would have been quickly erased, lost forever when the cell phone ran out of memory. After all, who keeps endless archives of text messages? In this case maybe it isn’t a bad thing to see it lost. But what about those heartfelt, lengthy, deep emails a husband sends to his wife when he is traveling? They may get filed away in a “Keep” folder, but for how long? How will they be rediscovered 100 or 200 years later? What happens when the hard drive gets corrupted and the file destroyed?

Just the other day I was talking to a friend and asking if, in days past, a person had ever gone to his desk, taken out a pen and writing paper, written “LOL” on that paper, sealed it up, put a stamp on it, and run it out to a mailbox. Probably not. Yet every day I seem to receive an email or two that has no more content than that. And maybe I send one occasionally myself. Is there something inherently light, “unweighty,” about digital communication?

Roy Rosenzweig of the Center for History and New Media at George Mason University in Fairfax, Va has this to say: “The disappearance of letters as a source for historians is a huge loss; letters have traditionally been vital to some kinds of historical work — especially political and intellectual history.” I think love letters have been vital for children to learn about their parents and grandchildren to learn about their ancestors. And I wonder if we will be leaving anything behind for the generations that will follow us. We will leave plenty of digital evidence of our existence. But will we leave that heart-to-heart, husband-to-wife evidence that has educated and comforted those who wished to know about their mothers and fathers, their grandmothers and grandfathers?

What a loss it will be if a lack of evidence means that there can never be The Christian Lover II.

My iPology

Some light-hearted fare for a Friday…

Among friends, family and perhaps even readers of this site, I have achieved the reputation of being something of an Apple-hater; that is, a hater of all things Mac. MacBooks, iMacs, Mac Pro’s—I have often spoken out against all of them. They are overpriced, underpowered, toys for yuppies or for people with thick-rimmed glasses and soul patches—people who just take themselves far too seriously. They’re computers for followers, not leaders.

And then I bought one.

I bought one of those nifty new MacBooks I had been hearing so much about. One of those unibody ones, carved from a block of aluminum. It was love at first sight. With my old Acer laptop on the fritz, I had to find a replacement of some kind before my spring travel schedule began. And as I looked at the vast number of laptops available today, something drew me to the Mac. I guess it’s probably that I’ve recently taken a “quality over quantity” approach to life (and technology in particular) and realized that this was not just a nice-looking little machine, but a very high quality one. And so I walked out of Best Buy with it tucked under my arm.

I guess my downfall began with my first iPod, a little Nano that I bought a couple of years earlier. It was a nice little piece of hardware, though one that was mostly without frills. This was, quite literally, my first Apple experience. I couldn’t help but notice how much care Apple took even in the packaging. It showed me that Apple wants to give its customers more than a product; they want to give them an experience. And the experience begins with the unboxing of the hardware. There is something kind of dumb about this. Who wants to pay extra for packaging that will soon be thrown out? Yet there is also something appealing about it.

A few months ago Aileen somehow got her hands on a very cheap iPod Touch and gave it to me for our anniversary. It is a gorgeous little gadget that does a lot of things very well. It is simple, elegant and very effective at what it does. This iPod was the next stage in my downfall.

Well, once I got the laptop, I found that I was committed. My desktop computer, the one that I rely on to make my living at web design, was failing fast. Even worse, the installation of Windows Vista was getting slower and slower. And so I jumped in with both feet, so to speak, and bought an iMac. At this point I think there’s no turning back. At this point, I don’t think I’ll want to.

What I’ve come to realize is that I don’t dislike Apple computers. No, I just dislike the people who use them! I’ll grant that there are some exceptions, some people who are humble Mac users. But far too often I’ve come across these Mac apologists, the kind who feel the need to disparage all things Microsoft and to boast in their own superiority. They are the ones who make you feel like you’re missing out, like you’d be so much better and more popular if you’d just become part of the in-crowd. I’ve never wanted to be part of that crowd. All along I’ve allowed the people to influence my perception of the product. Shame on me.

So I offer this brief article as my ipology to all of those humbly orthodox Mac users whom I’ve ever mocked or belittled or persecuted because of their choice in computers (you know who you are!). I admit it now: Apple really does do things well. I guess you were right all along. I was wrong. And I ipologize.